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Terms & Conditions at 7m sports.com

When you open an account with us, you're agreeing to a clear set of rules that protect both you and the platform.

Account access depends on local lawClear deposit and withdrawal rulesReal payout verification processes
7m sports.com Terms & Conditions at 7m sports.com
HELP WHEN YOU NEED IT

Contact Us About Your Account

Questions about the terms or your account? Our support team is here to walk you through policy details, account restrictions, or disputes. We're available across multiple channels and regions, including players in Denpasar and Yogyakarta. Reach out whenever something doesn't add up—we aim to respond within a few hours during business hours.

Team online

Live Chat

Open the chat window in your account lobby for instant answers about terms, restrictions or account status. Available 24/7 from the dashboard.

Email Support

Send detailed questions about policy, withdrawals or account disputes to our support inbox. We respond within 4–8 hours on weekdays.

In-App Messaging

On mobile, open Settings > Help & Support to message our team directly. Ticket tracking keeps you updated on every reply.

PROTECTING YOUR RIGHTS

How We Secure Your Data and Account

Your account security and data privacy matter deeply to us. We encrypt all communications with industry-standard protocols, log every deposit and withdrawal, and keep your payment details separate…

Encryption & Security

All login credentials, payment details and game activity are encrypted end-to-end.

Data Retention

We keep account records for at least 5 years to comply with payment and gaming law.

Cookie Transparency

Cookies track your login session and game preferences only. No tracking cookies are shared with advertisers.

Withdrawal Verification

Before sending payouts, we verify your identity, payment method and account history.

Account Changes

Want to update your email, payment method or personal details? Go to Account > Settings.

Data Requests

Request a copy of all your data, including game history and transactions, by emailing support.

Frequently Asked About Our Terms

Here are the questions we hear most often about how our terms work and what they mean for your account. If you can't find an answer here, our support team is always ready to clarify.

No—one real account per person, linked to one payment method. We use your email and ID verification to prevent duplicates. Multiple accounts will be closed, and funds held until we confirm they belong to you alone.

Go to the login page and tap 'Forgot Password' to reset it via your email. If you believe someone accessed your account without permission, contact support immediately—we'll lock it and help you recover it.

Your deposit is held in a segregated wallet tied to your account, not commingled with operating funds. Where local law permits, we maintain insurance on player balances. Terms cover how we handle insolvency.

Withdrawals are verified within 24 hours. Once approved, DANA, OVO, GoPay and QRIS transfers usually arrive in minutes; bank transfers may take 1–3 business days depending on your bank.

Yes—go to Account > Settings and select 'Close Account'. Funds will be withdrawn to your registered payment method within 5 business days. Once closed, you'll need to contact support to reopen it.

Report the issue within 7 days. We'll pull your game logs and payment records to confirm whether the charge was valid. If we find an error, we'll reverse it and credit your account immediately.

Our core terms are the same for all players, but some local laws may affect withdrawal limits, account features or game availability where local law permits. Our support team can explain region-specific rules.