Your Privacy Questions Answered
No. We do not sell, rent or share your email, phone or identity details with marketing brokers or third-party advertisers. We share data only with payment processors (DANA, OVO, GoPay, QRIS operators) and compliance auditors where local law permits.
Your account is flagged as inactive, but your deposit and wager history remains on file for five years to meet anti-fraud and regulatory obligations. Personal contact details are removed within 30 days upon request, except where we must retain them for legal compliance.
Your payment credentials never touch our servers. When you deposit, you're redirected to the payment app's secure portal; we receive only a transaction confirmation and the final credited amount. Your payment app login remains private.
Yes. Open Account > Privacy & Security to view your recent logins, device types and IP addresses. This list shows every time your account was accessed on desktop, mobile app or browser within the past 90 days.
Email our support team or open a data request in Account Settings > Privacy & Data. We compile your profile, transaction logs, identity verification records and session history into a downloadable file within 14 days.
We do not track behaviour across other websites. Once you log out, we store only a cookie identifier to recognise your device if you return. You can delete this cookie from your browser settings at any time.
Account deletion is permanent after 30 days. We recommend downloading your data export before you close your membership. After permanent deletion, we retain only transaction records required by law; personal information is removed.
