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How We Protect Your Account & Data

When you open an account on 7m sports.com, we follow clear legal rules to keep your deposits, withdrawals and personal information secure.

Account verification requiredWithdrawal approval within 24 hoursDANA, OVO, GoPay, QRIS supported
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7m sports.com How We Protect Your Account & Data
REACH OUR TEAM

How to Contact Us About Legal & Account Questions

Team online

Live Chat

Open the chat window in your lobby between 08:00 and 23:00 Indonesia time, seven days a week. We respond to account access, data request and withdrawal questions in under five minutes.

Email Support

Send your legal question, data access request or account concern to [email protected]. We reply within 24 hours with a logged reference number so you can track your case.

Account Settings

Update your registered email, phone number or contact preferences directly in your account dashboard under Security & Profile. Changes take effect immediately and we keep a record of all modifications.

SECURITY & TRANSPARENCY

Data Handling, Cookies & Account Security

Encryption

All account logins, payment details and withdrawal requests travel over encrypted channels.

Session & Cookies

We use session cookies to keep you logged in and functional cookies to remember your language and payment method.

Data Retention

We hold your account, deposit history and withdrawal records for five years to comply with audit and dispute requirements.

Withdrawal Verification

Before we release funds, we match your withdrawal request to your verified identity, original deposit method and account balance.

Account Closure

You can close your account anytime in Settings. We process closures within 48 hours and return any pending balance to…

Dispute & Appeals

If you believe a transaction is incorrect, contact support with your account email and transaction date.

What Players in Indonesia Ask About Legal & Account Rights

The complete terms are in your account Settings under Legal & Compliance, or request them via our support email. We also post updates on this page. Every player receives a copy when you open your account, and we keep a dated record of versions you have accepted.

Your DANA and GoPay transactions are processed by their own secure gateways; 7m sports.com receives only a confirmation token, not your payment details. Deposits appear in your wallet within 60 seconds and are locked to your verified account immediately.

Withdrawals are approved within 24 hours. If yours is flagged for review, our support team emails you with the reason and next steps. Most reviews clear within 48 hours. You can contact support anytime to check status using your account email and reference number.

Yes. Email [email protected] with 'Data Request' in the subject line. Include your registered email and account username. We send you a copy of your data within 14 days. Deletion requests are processed after all pending transactions close, usually within 90 days.

We share data only with payment processors (DANA, OVO, GoPay, QRIS) for transaction verification and with law enforcement where required by law. We do not sell or market your information. Your account and wallet are private to you.

You have the right to dispute transactions, request account closure, access your data and file a formal complaint with our support team. All disputes are reviewed within five business days. Where local law applies, you may also have rights to escalate complaints to regulatory bodies in your jurisdiction.

We retain closed-account records for five years for audit and legal compliance. Your personal data — name, email, phone — is deleted within 90 days of closure. Transaction history remains in our system for dispute and tax purposes only and is not used for marketing.

Related Pages

7m sports.com Indonesia About Us 7m sports.com Login Register 7m sports.com Casino